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Are you aware of our Online Appointments Service?

Did you know that if you registered for Online Appointments then you would have access to 100% of the Routine Pre-Bookable Appointments available up to 3 weeks in advance?

By using the Online Appointments System you will have the convenience of booking an appointment at any time of the day convenient to yourself, rather than waiting in a queue at Reception or queuing on the telephone and waiting for your call to be answered.

Our vision is to reduce the waiting times of Telephone calls being answered by Reception and increase the amount of patients that use the Online Appointments System to book Routine Appointments with a GP.


Welcome to The Palms Medical Centre baby_Stethoscope

The practice was based in the Newbury Park Health Centre, since the centre opened in 1972, Dr Crabbe and Dr Mackenzie established a new partnership in 1992. Dr Hussein joined the partnership in 1997. The practice moved to the Palms Medical Centre in August 1997. Dr Crabbe retired in August 2006. Dr Akpotor joined the practice in September 2009. Dr Mackenzie retired in September 2012.

The practice undertakes the teaching of 5th Year medical students from Guy’s, King’s and St Thomas’ School of Medicine.

Our building has easy accessibility for wheelchair users, the reception desk is wheelchair friendly, we have toilet facilities for the disabled and all the doors in the surgery are extra wide.


NEW Clinical System...

The Palms Medical Centre will be migrating to a new Clinical System - EMIS WEB - on the 3rd October 2017. This new clinical system should ensure a much smoother system in-house, faster server for faster working and improve the online services. Please view the EMIS Web section under further information for an overview of the new system.


Routine Repeat Prescriptions***Online Patient Services*****

The surgery will have pre-planned interuptions to the service provided during our migration. All patients are required to request their prescriptions 2 weeks in advance as we will not be issuing or printing scripts between 21st - 29th September 2017. All scripts are to be ordered by the 18th September 2017. All services will be back to normal as of the 3rd October, however we ask that you give the team 72 hours to process your request  after the 3rd October as the IT system will be new to everyone at the Practice.

Online Patient Services to book appointments online and request prescriptions online between these dates of 1st September - 3rd October will not be available until we go live to the new Clinical system. Please either book your appointment or request your prescription in person by coming into the surgery, or by telephoning the appointments line. 

Please bare with us at this time of change at the practice, we ask for your patience and understanding from all of our staff. Thank you

Further Information will be provided regarding our Appointment Schedules during this time, closer to the migration date. 



From now on, wherever you see our QR Contact Code (as shown below) take a snap of it from your QR Reader App on your Smart/Android Phone; and save us as a contact on your mobile phone. You can then have our Contact details saved onto your phone and have access to our surgery website from a touch of a button. Visit your app store now and download this free app and get snapping.




If your GP does not have an accurate record of your name and address then your GP or hospital may not be able to contact you with important information about your health.


(Site updated 06/08/2017)
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